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Department of Economic Development and Tourism

Are you experiencing Red Tape in your business?

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We can help cut Red Tape in your business.

Contact the Business Support Helpline Service of the Western Cape Government if your business is facing any red tape challenges by logging your query and sending an email to - redtape@westerncape.gov.za

 

Business Support Helpline

The helpline assists businesses facing red tape barriers that prevent them from operating, sustaining, or growing by guiding enquiries ranging from permit applications to funding opportunities.

Regulatory Reform

We focus on identifying and addressing regulations that pose obstacles to efficient business operations. By reviewing and reforming binding legislation, we aim to enhance the overall business environment to make it easier for businesses to start and grow.

Culture and Communications Improvement

We strive to enhance communication with businesses for easy access to clear and simplified information, and we strive to improve the ease-of-doing-business culture of officials driven by innovative thinking, and removing waste in business-facing government services.

Business Process Improvements

This involves optimizing government digital systems and procedures to minimize unnecessary costs for local businesses. The Unit looks to develop and improve business processes across the Province, thus making it easier to do business, through a reduction in complexity.

Business Guides

If you would like to become an entrepreneur and start a small business of your own, below are some suggested business guides.

Guide to start a cleaning service.

How to start a cleaning service business in the Western Cape.

This guide provides practical and simple suggested steps to opening a cleaning services business in the Western Cape.

Start a Food and Bev business in WC.

How to open a food and beverage retail business in the Western Cape

This guide provides practical and simple suggested steps to opening a food and beverage retail business in the Western Cape.

Start a retail business in WC.

How to open a retail clothing business in the Western Cape.

This guide provides practical and simple suggested steps to opening a retail clothing business in the Western Cape.

Business Resources

Our business resources provide access to a network of financial and non-financial partners including the Compliance for Emerging Contractors and SARS information. 

Information on Funding

Information on Funding

Access to finance is important to consider when starting your own business. Here you will find key qualification criteria and contact details for funding partners.

Compliance Information

Compliance Information

Being compliant opens your business up to more opportunities such as being or becoming a supplier or service provider to Government.

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Regulatory Impact Assessment

A Regulatory Impact Assessment (RIA) is a tool to test the practicality and feasibility of regulatory proposals, the risks to be addressed by the regulation and the options for delivering the objectives.