The Office of Consumer Protector
Our mandate
The Western Cape Office of the Consumer Protector is mandated to act as a consumer protection agency within the province by virtue of the provisions of national and provincial legislation, Western Cape Consumer Affairs (Unfair Business Practices) Act.
Download your Consumer Protection Act Booklet
The Western Cape Government helps you to understand the Consumer Protection Act and your rights as a consumer. Know your rights. Contact the Office of the Consumer Protector if you have a consumer affairs problem. So we can create fair
business practices.
Who may lodge a consumer complaint?
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