Respect emergency centres: reduce preventable emergencies this festive season
Respect emergency centres: reduce preventable emergencies this festive season
The festive season is a time for celebration, but it often brings preventable injuries, accidents, and tragedies. The Western Cape Department of Health and Wellness (WCDHW) urges everyone to make safety a priority and to support our healthcare workers by reducing preventable emergencies during this busy time.
Support our healthcare heroes and respect emergency centre staff
The Western Cape Department of Health and Wellness would like to thank all healthcare workers, including paramedics, doctors, nurses, and support staff, who sacrifice time with their families to care for our communities during this demanding period.
Dr Keith Cloete, Head of the Western Cape Department of Health and Wellness, said, “To all our healthcare workers who dedicate themselves to serving others, often under challenging conditions, we are deeply grateful. Your tireless efforts and commitment to your work do not go unnoticed and are greatly appreciated.”
He added, “We also ask for the public’s patience and understanding as emergency centres (ECs) will be busier than usual. EC staff are doing their best to provide care under immense pressure. Let’s respect and support them during this time.”
By using emergency centres responsibly, you can help ensure that those with life-threatening conditions receive the care they need.
Emergency contact numbers
In case of emergencies, please keep the following numbers handy:
- Police Flying Squad: 10111
- Ambulance Services: 10177
- Cell Phone Emergency: 112
- City of Cape Town General Emergency: 107 (from a landline) or 021 480 7700
- Disaster Risk Management Centre: 080 911 4357 (HELP)
- Poisons Information Helpline of the Western Cape: 0861 555 777
- Childline: 116
- Lifeline: 021 461 1113
- Wilderness Search and Rescue: 021 937 0300
Use emergency centres (ECs) responsibly
Emergency centres face significant increases in patient loads during the festive season. Dr Saadiq Kariem, Chief of Operations at WCDHW, said, “We appeal to the public to visit ECs only for urgent and severe conditions and to consider your local clinic or general practitioner for minor issues. By making responsible choices, you can help ensure that those in life-threatening situations receive timely care.”
Common reasons to visit an EC include:
- Severe or life-threatening conditions, such as trauma, heart attacks, or difficulty breathing.
- Serious injuries requiring immediate medical attention.
Road safety: a critical focus
The festive season sees a sharp increase in road accidents, many of which are preventable. With increased traffic volumes and longer travel distances, it is essential for both drivers and pedestrians to exercise extreme caution.
Craig Wylie, provincial Director of EMS, said, “We see far too many tragic accidents during this time. Drivers must stay focused, avoid speeding, and never drink and drive. Pedestrians, especially children, should be extra cautious, use designated crossings, and wear reflective or light-coloured clothing at night.”
Key road safety reminders include:
- For drivers: Always wear seat belts, adhere to speed limits, and avoid distractions such as mobile phones. Ensure your vehicle is roadworthy before setting out on long trips.
- For pedestrians: Use sidewalks or pavements where available, and cross at safe and visible pedestrian crossings. Wear reflective or light-coloured clothing at night to stay visible.
- Don’t drink and drive—or walk: Alcohol impairs judgement and reaction times. Make responsible choices to prevent accidents and save lives.
Keep taking your chronic medication—even during holidays
Many preventable health emergencies occur when chronic conditions are poorly managed. Dr Kariem reminded residents to stick to their prescribed treatment plans.
“Your health doesn’t take a holiday, and neither should your medication. Continue taking your chronic medication as prescribed or directed, even during the festive season. This is crucial to avoid preventable health emergencies,” he said.
Children’s safety: a shared responsibility
Children are especially vulnerable during the festive season, and supervision is critical to keeping them safe. Dr Anita Parbhoo, CEO of Red Cross War Memorial Children’s Hospital, emphasised, “Children’s safety must be a shared responsibility. Proper adult supervision is essential—don’t let it be compromised by distractions, alcohol, or other substances.”
Key safety tips include:
- Prevent drownings: Never leave children unattended near water. Secure pools with fences and gates, and always have a sober “water watcher” on duty.
- Road safety for children: Ensure children are secured in appropriate car seats or seat belts and never let them travel unsecured.
- Child-proof holiday spaces: Keep sharp objects, hot drinks, and toxic substances out of reach.
This festive season, by taking simple precautions, we can prevent tragedies, support our healthcare workers, and ensure a safe and joyful holiday season for everyone.